Privacy Policy

How we handle the information you send us through this website, and what we do with it.

Summary: we collect only the information you submit through our quotation form or by email, we use it to answer your enquiry and fulfil orders, we do not sell it, and we keep drawings confidential.

Information we collect

  • Contact details you provide: name, company, email address, telephone or messaging number, country
  • Project information you provide: drawings, specifications, quantities, materials and notes
  • Technical data collected automatically by the web server and analytics, such as IP address, browser type, pages visited and referring source

How we use it

  • To evaluate your enquiry, prepare a quotation and provide engineering feedback
  • To produce, inspect and ship parts you order, and to issue the related documents
  • To answer questions and provide after-sales support
  • To keep the website secure and to understand which pages are useful to visitors

Confidentiality of drawings

Your drawings and specifications are used only to quote and manufacture your parts. They are not shared with third parties, not reused for other customers and not published. We are willing to sign your NDA before files are exchanged.

Sharing

We do not sell or rent your information. Your data is shared only with service providers that are necessary to run the website or to deliver your order – for example hosting, business email and freight forwarders – and only to the extent required, or where we are legally obliged to disclose it.

Retention

Enquiry records and correspondence are kept while the commercial relationship is active and for the period required by accounting and product traceability rules. Drawings are kept for the life of the part so that repeat orders match the approved version.

Cookies and analytics

The website uses cookies that are necessary for it to work, and analytics cookies to count visits and understand which pages are used. Analytics data is aggregated; you can block cookies in your browser without losing access to the website.

Your rights

You may ask us what personal data we hold about you, request a correction, or ask us to delete it where we are not required to keep it. Write to the contact address on this website and we will respond within a reasonable period.

Contact

Questions about this policy or about how your data is handled can be sent through the contact form on this website.

Last updated: 16 October 2026